高效沟通

Effective Communication

高效沟通

Duration: 2 Days

培 训 时 间 ：2天

Language: Chinese

语 言： 中 文

Target Group

All staff and managers who need to improve communication capability

培 训 对 象企业中所有需要提升沟通能力的经理与员工

Objectives

The participants will:

Learn basic communication theory and tools

Learn how to organize your communication effectively to reduce the obstacles and mis-understanding in communication

Use DISC model to communicate with different style people

Improve management effectiveness through improving communication skills.

目 的

学员将：

掌握沟通的基本知识以及语言交流的全过程

学会有效组织沟通程序，减少沟通障碍

了解不同沟通风格以及沟通心理

通过提高沟通技巧有效地改进管理效能

Contents

Communication LoopObstacle of communication on organization and interpersonal level

Iceberg model of communication

Effective listening and questioning skills

How to organize your message

Johari window

How to give and receive feedback in a team

DISC communication model

Action plan

内 容

沟通循环

个人与组织沟通障碍

沟通的冰山模式

提问与聆听技巧

组织信息与语言

周哈里之窗

如何给予以及接收团队成员反馈

DISC沟通风格

行动计划书