5 Keys to Successful Cross-Cultural Communication

5 Keys to Successful Cross-Cultural Communication



















Objective

















The difference is the flavor of life. However, the different cultural background might block the effectiveness of communication, or cause the misunderstanding further. Nobody wants to see the miserable happened in the company, however the sad story is keeping on. Once we aware the difference of between culture background, then we can know how to do the cross-cultural communication.

















In this program, we will introduce several simple and effective guidance and skills, that can improve the cross-cultural communication. This program will lead the participants to well aware the benefit of communication proactively, not passively. The skill how to create positive atmosphere for the communication. At the last, to provide the strategies how to communicate effectively.

















In this program, we will introduce the strategies as:

























Proactive communication, rather than passive.

























Managing the preexisting cultural perceptions and misconceptions

























Aware the cultural sensitivity and avoid the conflict

























Develop the positive rapport through talk, phone, and email.

























Understand the cultural difference by wording, tone, body language.

























Enhance the self awareness and adjust own styles.



















Outlines



















Create Proactive Cross-Cultural Communication

























What makes cultures so unique?

























Understanding the cultural layer

























Managing the preexisting cultural perceptions and misconceptions

























Cultural Science

























The chicken or the ogg of culture

























Maximize the effective communication



















Rapport Secrets to Bridge the Cultural Gap

























It’s a matter of respect

























Develop the rapport

























Adapt your style

























Words, tonality and body language

























Understanding communication



















Organize productive interactions

























Multicultural time expectations

























Email etiquette is cultural sensitive

























How to position and infliuence

























Framing your cross-cultural communication



















Strategies for Relationship

























Context, Perception, and Reality

























Business and social behavioral styles

























Understanding cultural beliefs, values, and rules



















Success Leaves Clues

























Body language gestures to avoid

























Acronyms, abbreviations, analogies, slang, and sports jargon

























Global etiquette tips

























Win-win cross-cultural communication



















Periods: 2 days



















Participants:

























Anyone who needs to work in cross culture environment