从技术到管理

课程名称： 从技术到管理

培训对象： 面对进入管理职位的技术专才

课程目标： 清楚及掌握现代企业管理工作的技能，成为合格的团队带头人，成功完成从技术到管理的过渡

课程时间：       两天(9 am ~ 5 pm)

课程大纲： 第一天：

上午:

领导者的角色认知与转换：

• 如何了解企业文化？

• 管理者在企业文化中的位置与作用.

• 现代企业管理者必备的素质和三大工作技能

• 从技术专才向管理者的角色转变 --- 实际案例解析

领导者的素质与心态：

• 价值观的核心作用

• 什么叫积极思维？

• 如何看待压力？

• 讨论，分享与练习

下午：

• 管理者的沟通技能

• 沟通的冰山理论

• 沟通原理 – Johari window

• 针对不同个性的DISC沟通技能

• 职场中向上沟通，向下沟通以及平级沟通的经典模式与规则

• 书面沟通，电话沟通及面对面沟通的特点与运用

• 沟通的技巧练习：(提问，聆听，反馈，…)

第二天：

上午：

• 如何带出卓越的团队 --- 什么叫竞争型领导力？

• 领导力的定义

• 学员领导力测评与解析

下午：

基础领导技能：

• 团队的全套激励技能

• 马斯洛需求理论在激励中的运用

• 领导技能的下一步提升

• 学员培训心得分享与问答

• 小结

   结束

 

Course title： From technical professionals to management role

Target group： Technical professionals who step into management role

Outcome： The participants will learn the skills of how to transit themselves   from task-focused role to people-management role, and as a team leader, how should they balance their workload, their time and so on.

Duration：    2 days (9 am ~ 5 pm)

Guideline：  Day 1：

Morning:

• 3 essential management capabilities：

o The awareness of organizational culture

o Outstanding personal qualification

o Excellent competitive team leadership ability

• Differences between professionals and team leaders

o Group discuss and share

• Fundamental working skill for a qualified team leader

• How to be outstanding – your time management skill

• Classic tool of prioritizing your workload and tasks

• Case study – from technical professionals to team leadr

• Self-assessment – the 4 leadership styles

• Share and discuss

Afternoon：

• Psychological theory - iceberg

• Cooperate communication styles – upwards, downwards and between teams/departments

• Communication tool – Johari window

• People’s personalities identify skill

• Pros and cons of written, oral, face-to-face in cooperate environment

• Communication skill：

o Listening skill

o Questioning skill

o Interactive skill

o Feedback skill

Day 2：

Morning：

• What’s a team？

• 4 stages of team development

• Team spirit and successful factors

• Team motivation

o The principles of motivation

o The formula of motivation

o The factors of motivation

o Maslow’s human needs of hierarchy

• Team leader’s un-delegatable responsibilities

• Team conflict and handling skill

o Case exercise

• How to deal with stress

• Q & A

Afternoon：

• Setting goals and make decision

• SMART skill of setting goal

• Brainstorming skill

• Practical tools :

o 3W skill

o 5Why analyze skill

o Fishbone analyze skill

• 5 steps of classic decision making skill

• Pair-comparison skill

• Group – based exercise

• Discussion and sharing

• Summary

• Q & A

   End of the training